Boats/Pontoons/Waverunners - A $20 cancellation fee is charged for reservations canceled more than 7 days prior to date of rental. (You will receive your deposit less the $20 cancellation fee.) No refunds for cancellations within 7 days of scheduled rental. Tubes/Canoes/Kayaks/SUPs - A refund of your deposit will be honored, less a $20 cancellation fee, for cancellations more than 48 hours of scheduled rental. No refunds for cancellations within 48 hours of scheduled rental.
Daily rentals must be returned by close of business day, 6:30PM. Multi-day or overnight rentals must be returned by close of business on the last scheduled day of rental, 6:30PM Our latest pick-up time for equipment that was delivered is 6:30PM.
Breakdown - If a breakdown occurs that takes a complete day of your vacation to repair, Bigfork Outdoor Rentals Inc. will offer a replacement, if available, or credit for another day.
Weather - Unfortunately we cannot control the weather. If you choose to return equipment early due to weather, we are not able to reduce rental rates. If Bigfork Outdoor Rentals Inc. determines weather to be unsafe we will offer a credit for use at a later date.